Puckett’s Pigeon Forge Launches “Counter-Que” Counter Service

Puckett’s Gro. & Restaurant launched its first-ever counter service model at the Pigeon Forge location on Wednesday, Sept. 22, 2022. To celebrate, Puckett’s Pigeon Forge hosted a family-friendly Grand Re-Opening featuring samples provided by Ole Smoky Distillery and Gatlinburg Brewing Company, live music and raffles, with prizes like a $100 gift certificate to any Puckett’s Gro. & Restaurant location and Puckett’s signature sauces and spices, throughout the day.  

With the promise of “the Whole Farm in half the time,” the new counter service model called counter-que allows guests the option of ordering from the full menu of Puckett’s signature dishes and other Southern-style options at a counter or from a QR code provided at tables. The new model also allows the restaurant, which is now a “seat yourself” concept, to provide guests more seating options and shorter-to-no wait times while delivering the same friendly service, laid-back, downhome atmosphere and welcoming hospitality that makes you feel like part of the Puckett’s family. 

The event was also covered by local newspaper The Mountain Press. Read the story on The Mountain Press website here.